First Name Last Name
Title Organization Name
Address Address 2
City State
Zip Country
Phone Fax
Email*    
 
1) - Date of Stay
 
2) - If you return to Grand Junction, would you choose to stay with us?
Yes No Why?
 
3) - Would you recommend the Grand Vista Hotel to others?
Yes No Why?
 
4) - What was the purpose of your visit?
 
 
5) - How did you learn about us?
Friend / Family Advertising
Search Engine Internet Referral
Other  
If advertising or other, please specify:
 
6) - Your Accommodations:
Room Quality
Room Cleanliness
Housekeepers
 
7) - Our Front Desk Staff:
Knowledge
Courtesy
Helpfulness
 
8) - Food and Beverage:
Oliver's Restaurant
  Food Service
  Food Quality
Bailey's Loung
  Food Service
  Food Quality
 
9) - Did you experience any problems during your stay?
Yes No    
(If no, Skip to question number 13)
 
10) - Please indicate the area(s) in which you experienced a problem:
Room Telephone
TV / Remote Broken Item
Staff Attitude Bathroom
Water HV AC
Reservations Noise
Billing Other
   
if Other, please specify the item below:
 
11) - Did you report the problem?
Yes No    
 
12) - How would you rate the problem resolution?
Satisfaction
Timeliness
 
13) - Did you visit our website (www.grandvistahotel.com) prior to your visit?
Yes No    
 
14) - If yes, did you use our on-line reservations feature?
Yes No    
 
15) - Did you find our website representative of our Hotel?
Yes No    
 
We warmly welcome any additional comments, suggestions or ideas you have which would help us make your next visit more enjoyable.
 
Arrival Date Day Year
Number of Nights
Number Of Adults
Rate Type
Promotion Code